Returns & Exchanges

At Haakaa, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn and unwashed items. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, sellable condition.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund or exchange has been processed.